(Scope of Application)
Article 1
Contracts for accommodation and related agreements to be entered into between this facility and the Guest shall be subject to these Terms and Conditions. Any particulars not provided for herein shall be governed by laws and regulations or by generally established customs.
In the case where this facility has agreed to a special contract insofar as it does not violate laws and regulations or generally established customs, such special contract shall take precedence notwithstanding the provisions of the preceding paragraph.
(Application for Accommodation Contract)
Article 2
A person who intends to apply for an Accommodation Contract with this facility shall notify this facility of the following particulars.
- Name and contact details of the Guest
- Date of accommodation and estimated time of arrival
- Accommodation charges (based in principle on the Basic Accommodation Charges listed in Attached Table No. 1)
- Other particulars deemed necessary by this facility
In the case where the Guest requests, during the stay, an extension of the accommodation beyond the date referred to in subparagraph 2 of the preceding paragraph, this facility shall treat the request as an application for a new Accommodation Contract made at the time the request is made.
In the event of any change to the particulars notified to this facility under Paragraph 1, the Guest shall promptly notify this facility of the particulars as changed.
(Conclusion of Accommodation Contract, etc.)
Article 3
An Accommodation Contract shall be deemed to have been concluded when this facility has accepted the application described in the preceding Article. However, this shall not apply where it has been proven that this facility has not accepted the application.
When an Accommodation Contract has been concluded under the provisions of the preceding paragraph, the Guest shall pay, by the date designated by this facility, an accommodation deposit fixed by this facility within the limit of the Basic Accommodation Charges covering the period of stay.
The accommodation deposit shall first be applied to the accommodation charges ultimately payable by the Guest. Where circumstances arise to which the provisions of Article 6 and Article 18 apply, the deposit shall be applied first to the cancellation charge and then to the reparations, and any remainder shall be refunded at the time of payment of the charges under Article 12.
If the Guest fails to pay the accommodation deposit referred to in Paragraph 2 by the date designated by this facility under the same paragraph, the Accommodation Contract shall cease to be effective. However, this applies only where this facility has so informed the Guest when designating the due date for payment of the deposit.
(Special Contract Requiring No Accommodation Deposit)
Article 4
Notwithstanding the provisions of Paragraph 2 of the preceding Article, this facility may agree to a special contract requiring no payment of the accommodation deposit referred to in that paragraph after the contract has been concluded.
Where this facility has not requested payment of the accommodation deposit referred to in Paragraph 2 of the preceding Article, and has not designated the due date for its payment, when accepting an application for an Accommodation Contract, this facility shall be treated as having agreed to the special contract described in the preceding paragraph.
(Refusal of Accommodation Contract)
Article 5
This facility may refuse to conclude an Accommodation Contract in any of the following cases.
- When the application for accommodation does not conform to these Terms and Conditions.
- When there is no vacancy because the facility is fully booked.
- When the person seeking accommodation is deemed likely, in connection with the accommodation, to act in violation of laws and regulations or against public order or good morals.
- When the person seeking accommodation is found to fall under (a) to (c) below.
- An organized crime group as defined in Article 2, subparagraph 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991) (hereinafter an “Organized Crime Group”), a member of an organized crime group as defined in Article 2, subparagraph 6 of the same Act (hereinafter an “Organized Crime Group Member”), a quasi-member of an organized crime group, a person associated with an organized crime group, or any other antisocial force.
- A corporation or other organization whose business activities are controlled by an Organized Crime Group or an Organized Crime Group Member.
- A corporation having, among its officers, a person who falls under the category of an Organized Crime Group Member.
- When the person seeking accommodation is clearly deemed to be a carrier of a contagious disease.
- When the person seeking accommodation has engaged in conduct causing significant nuisance to other guests.
- When violent demands have been made in connection with the accommodation, or a burden exceeding a reasonable scope has been demanded.
- When this facility is unable to provide accommodation due to natural calamities, malfunction of facilities, or other unavoidable causes.
- When the case falls under the provisions of Article 10 of the Fukuoka City Ordinance for Enforcement of the Hotel Business Act.
(Right of the Guest to Cancel the Contract)
Article 6
The Guest may cancel the Accommodation Contract by notifying this facility.
Where the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (excluding the case where this facility has requested payment of the accommodation deposit by designating its due date under Article 3, Paragraph 2 and the Guest has cancelled the Accommodation Contract before such payment), the Guest shall pay a cancellation charge as listed in Attached Table No. 2. However, where this facility has agreed to the special contract referred to in Article 4, Paragraph 1, this shall apply only where this facility has informed the Guest, upon agreeing to that special contract, of the obligation to pay a cancellation charge in the event of cancellation by the Guest.
Where the Guest does not arrive by the estimated time of arrival on the date of accommodation without prior notice (or by 11:00 p.m. on the date of accommodation if the estimated time of arrival has not been specified in advance), this facility may treat the Accommodation Contract as having been cancelled by the Guest.
(Right of this Facility to Cancel the Contract)
Article 7
This facility may cancel the Accommodation Contract in any of the following cases.
- When the Guest is deemed likely, in connection with the accommodation, to act in violation of laws and regulations or against public order or good morals, or is found to have committed such an act.
- When the Guest is found to fall under (a) to (c) below.
- An Organized Crime Group, an Organized Crime Group Member, a quasi-member of an organized crime group, a person associated with an organized crime group, or any other antisocial force.
- A corporation or other organization whose business activities are controlled by an Organized Crime Group or an Organized Crime Group Member.
- A corporation having, among its officers, a person who falls under the category of an Organized Crime Group Member.
- When the Guest has engaged in conduct causing significant nuisance to other guests.
- When the Guest is clearly deemed to be a carrier of a contagious disease.
- When the person seeking accommodation is clearly deemed to be a carrier of a contagious disease.
- When violent demands have been made in connection with the accommodation, or a burden exceeding a reasonable scope has been demanded.
- When this facility is unable to provide accommodation due to causes of force majeure such as natural calamities.
- When this facility is unable to provide accommodation due to natural calamities, malfunction of facilities, or other unavoidable causes.
- When the case falls under the provisions of Article 10 of the Fukuoka City Ordinance for Enforcement of the Hotel Business Act.
- When the Guest smokes in bed, smokes in any place other than the designated smoking areas, tampers with fire-fighting equipment, or otherwise fails to observe the prohibitions in the Rules of Use established by this facility (limited to those necessary for fire prevention).
When this facility has cancelled the Accommodation Contract under the provisions of the preceding paragraph, this facility shall not charge the Guest for any accommodation services or the like that the Guest has not yet received.
(Registration)
Article 8
On the day of accommodation, at the time of the check-in procedure of this facility, the Guest shall register the following particulars.
- Name, gender, date of birth, address, telephone number and occupation of the Guest
- For a foreign national: nationality, passport number, port of entry and date of entry into Japan
- Date of arrival, date of departure, number of nights and number of persons
- Other particulars deemed necessary by this facility
Where the Guest intends to pay the charges under Article 12 by a method that may substitute for currency, such as a credit card, the Guest shall present it in advance at the time of registration under the preceding paragraph.
(Occupancy Hours of Guest Rooms)
Article 9
The Guest may use the guest room of this facility from 3:00 p.m. until 11:00 a.m. the following morning. However, in the case of consecutive nights, the room may be used all day, except on the days of arrival and departure.
Notwithstanding the provisions of the preceding paragraph, this facility may permit use of the guest room outside the hours specified in that paragraph. In such a case, the following additional charges shall apply.
- Up to 3 hours in excess: 2,000 yen (tax included) for each hour in excess
- More than 3 hours in excess: in addition to the additional charge in the preceding item, the Basic Accommodation Charge for one room for one night on the date of check-out
(Observance of the Rules of Use)
Article 10
While on the premises of this facility, the Guest shall observe the Rules of Use established by this facility and posted within the premises.
(Business Hours)
Article 11
The business hours of the principal facilities of this facility are as follows. Detailed business hours of other facilities are provided in the pamphlets supplied, the notices posted in each location, the service directory in the guest rooms, and other materials.
- Service hours of the check-in center, cashier, etc.:
- Curfew: none
- Check-in center service: 7:00 a.m. to 11:00 p.m.
- Emergency response service: 24 hours
- The hours referred to in the preceding paragraph are subject to temporary change when unavoidable. In such a case, notice shall be given by appropriate means.
- Service hours of the check-in center, cashier, etc.:
(Payment of Charges)
Article 12
The breakdown of the accommodation charges and other amounts payable by the Guest is as listed in Attached Table No. 1.
Payment of the accommodation charges and other amounts referred to in the preceding paragraph shall be made in Japanese currency (yen) or by a method that may substitute for currency, such as a credit card accepted by this facility, upon the arrival of the Guest or upon request by this facility.
Accommodation charges shall be payable even where the Guest voluntarily does not stay, provided that this facility has made the guest room available to the Guest and the room has become ready for use.
(Liability of this Facility)
Article 13
This facility shall compensate the Guest for damage caused to the Guest in the performance, or non-performance, of the Accommodation Contract and related agreements. However, this shall not apply where such damage has arisen for reasons not attributable to this facility.
This facility is covered by hotel liability insurance in order to deal with unforeseen events such as fire.
(Handling When the Contracted Guest Room Cannot Be Provided)
Article 14
When this facility is unable to provide the Guest with the contracted guest room, this facility shall, with the consent of the Guest, arrange other accommodation under the same conditions as far as practicable.
Notwithstanding the provisions of the preceding paragraph, when this facility is unable to arrange other accommodation, this facility shall pay the Guest a compensation fee equivalent to the cancellation charge, and such compensation fee shall be applied to the amount of damages. However, no compensation fee shall be paid where there are no reasons attributable to this facility for the inability to provide the guest room.
(Handling of Deposited Articles, etc.)
Article 15
Neither this facility nor the check-in center accepts cash or valuables of the Guest for safekeeping. This facility shall not compensate for any damage whatsoever, including loss or breakage.
Except where loss, breakage or other damage is caused, through the intention or negligence of this facility, to articles, cash or valuables brought onto the premises by the Guest, this facility shall not compensate for such damage. Even where this facility does compensate, the maximum amount of compensation shall be 100,000 yen, except in the case of the intention or gross negligence of this facility.
(Custody of the Baggage or Belongings of the Guest)
Article 16
Where the baggage of the Guest arrives at the check-in center of this facility prior to the accommodation, this facility shall take responsible custody of it only where this facility has consented to its arrival in advance, and shall hand it over to the Guest at check-in.
Where the baggage or belongings of the Guest are left behind at this facility after check-out and the owner is identified, this facility shall contact the owner and request instructions. However, where no instructions are given by the owner, or where the owner is not identified, this facility shall deal with the matter as follows.
- Cash and valuables shall be kept for two weeks including the date of discovery, and thereafter reported to the nearest police station.
- Other baggage and belongings shall be kept for two weeks including the date of discovery, and thereafter disposed of. However, perishable items and the like may be disposed of before the two-week storage period has elapsed.
The liability of this facility for the custody of the baggage or belongings of the Guest in the cases described in the preceding paragraph shall be in accordance with the provisions of Paragraph 2 of the preceding Article.
(Liability of the Guest)
Article 17
Where this facility suffers damage through the intention or negligence of the Guest, that Guest shall compensate this facility for the damage.
(Governing Law and Jurisdiction)
Article 18
These Terms and Conditions and any Accommodation Contract based on them shall be governed by and construed in accordance with the laws of Japan.
The Fukuoka District Court or the Fukuoka Summary Court shall have exclusive jurisdiction in the first instance over these Terms and Conditions, any Accommodation Contract based on them, and any and all disputes arising in connection therewith.
(Accommodation Tax)
Article 19
The accommodation tax is levied on guests in respect of accommodation provided for a charge at accommodation facilities. Whether accommodation is subject to the accommodation tax is determined according to 1 and 2 below.
- Use that is treated as accommodation under the contract.
- In cases other than 1, use that spans two calendar days and lasts six hours or more.
Article 20 / Attached Table No. 1: Breakdown of Accommodation Charges, etc. (Related to Article 2, Paragraph 1 and Article 12, Paragraph 1)
| Breakdown | ||
|---|---|---|
| Total amount payable by the Guest | Accommodation charges | Accommodation charges at the time the Accommodation Contract is concluded between the Guest and this facility (Room charge, or accommodation package charge) |
| Additional charges | Additional charges separately agreed between the Guest and this facility | |
| Taxes | Consumption tax and accommodation tax | |
- The Basic Accommodation Charges are as shown in the rate tables posted on the respective booking sites and elsewhere.
- No children's rates are offered.
Attached Table No. 2: Cancellation Charges (Related to Article 6, Paragraph 2) — for hotels
| Date on which notice of cancellation is received | No-show | Same day | 1 day prior | 7 days prior | 30 days prior | |
|---|---|---|---|---|---|---|
| Individual | Standard reservation | 100% | 100% | 100% | 50% | 0% |
| Group | Entire-facility reservation | 100% | 100% | 100% | 100% | 100% |
- The percentages indicate the ratio of the cancellation charge to the Basic Accommodation Charges.
- Where the contracted number of nights is shortened, a cancellation charge for the shortened number of nights shall be payable.
- Where a special contract has been made with respect to an Accommodation Contract for a group, the provisions of that special contract shall apply.